Privacy Policy

Welcome to Cosplay Sales Store! At moviecostumesale.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website and make purchases.

By using our website, you consent to the practices described in this policy. Our store caters to cosplayers worldwide (excluding some Asian regions and remote areas) who purchase anime, game, movie, TV, and TV drama costumes. We’ve designed this policy to be clear and straightforward, just like our payment process!

1. Information We Collect

We collect information that helps us provide you with the best cosplay shopping experience:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, and payment details (processed securely through our payment providers).
• Transaction Data: Details about purchases you make, including products ordered, payment method, and transaction amount.
• Technical Information: IP address, browser type, device information, and pages visited to improve our website functionality.
• Communications: Records of correspondence when you contact our customer service team.

2. How We Use Your Information

Your information helps us create a seamless cosplay shopping experience:

• Process orders and deliver your costumes
• Provide customer support and respond to inquiries
• Improve our website, products, and services
• Send order confirmations and shipping updates
• Prevent fraud and enhance security
• Comply with legal obligations

We do not use your personal information for automated decision-making or profiling.

3. Data Sharing and Disclosure

We value your trust and only share your information when necessary:

• Payment Processors: We share transaction data with trusted payment providers (Visa, MasterCard, JCB, PayPal) to process your payments securely.
• Shipping Partners: We provide necessary delivery information to shipping carriers to get your costumes to you.
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred to the new owners.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We’re committed to keeping your data safe:

• All transactions are protected by industry-standard encryption (SSL technology)
• Payment information is processed by secure, PCI-compliant providers
• We retain personal data only as long as necessary for business purposes or as required by law
• Data is stored on secure servers with limited access

While we implement robust security measures, no online transmission is 100% secure. We encourage you to protect your account password and notify us immediately of any unauthorized activity.

5. Your Rights

You have control over your personal information:

• Access: You can request details of the personal information we hold about you.
• Correction: You can update or correct inaccurate information in your account.
• Deletion: You may request deletion of your personal data, subject to legal requirements.
• Opt-out: You can unsubscribe from marketing communications at any time.
• Data Portability: You can request a copy of your data in a machine-readable format.

To exercise these rights, please contact us at [email protected]. We respond to all legitimate requests within 30 days.

6. Cookies and Tracking Technologies

Like most e-commerce sites, we use cookies and similar technologies:

• Essential Cookies: Required for basic functions like adding items to your cart and processing payments.
• Analytical Cookies: Help us understand how visitors interact with our website to improve user experience.
• Preference Cookies: Remember your settings and preferences for future visits.

You can control cookies through your browser settings. However, disabling essential cookies may affect your ability to make purchases on our site.

7. International Data Transfers

As we serve customers primarily in North America, Europe, and Australia, your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data according to this privacy policy and applicable laws.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised “Last Updated” date. Significant changes will be notified to registered customers via email.